XCOM

Our training modules are designed to optimize your use of our solutions and are available for our full range of machines, software and accessories and are designed to fit the level and profiles of the training participants, available online, remotely, or onsite and at our training facilities. Training is a fully integrated part of the commissioning of our solutions.

All our machines are warranted 24 months for the supply of spare parts and the cost of in house labour performed at GRAVOTECH’s premises. We offer warranty extensions and additional service benefits according to your needs. Developed to fit your requirements precisely, we also offer standard or customized service contracts - Global service contract. - Software service contract. - Preventive or curative maintenance contract. Our local technical sales representative is available to provide you with all the necessary information.

We bring you local support in your language in more than 50 countries, where we have established presence directly and with our distribution partners. Each of these local teams can, in turn, get support from a regional competence centre close to our production locations and in direct link with our group international support centre based in France, in close connection to our R&D centre. This makes us efficient and reactive to your needs for assistance. With the expertise of our support, we can address 80% of your requests remotely, for a quick resolution that secures the service continuity of your operations.

Thanks to experience gathered with Gravograph and Technifor and our global presence in more than 50 countries with 150 Gravotech technicians and our distributor partners, we can offer you a wide range of services. Developed to fit your requirements precisely, we offer standard or customized services: - Global service contract. - Software service contract. - Preventive or curative maintenance contract.